What do I do about my concessionary bus pass? The pass is valid for the journey being undertaken, for example at the right time of day. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. pensioners. You will need to apply to your new local authority for a new pass. You'll need your current pass in order to renew. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Forgotten your Username? It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Copyright Lancashire County Council 2022. For further information see. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Blackpool: If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Find out more about an igo card. However, you may not be allowed to use your bus pass on night buses i.e. My age-related pass has now expired but I have not received a new one. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Concessionary bus passes will no longer be renewed automatically. Youll need to provide proof of identity. State pension claimants who apply directly through their local council should be aware. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Major investment in boroughs schools continues! If you have any questions, please contact Essex County Council by calling0345 743 0430. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Changes To Renewal Of Concessionary Bus Passes. In London, you can use your card on buses but not on the Underground Train services. Your bus pass will be renewed automatically. Click or tap the rating which best represents your experience. Application forms for the 'English National Concessionary Travel Scheme . Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Continuing eligibility for a pass issued due to a . Calls from mobiles are likely to be considerably higher than those from landlines. Do not include common words or names. However, you may visit "Cookie Settings" to provide a controlled consent. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Alternatively, you can renew your pass online. This can be done by visiting a participating library only. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. What do I do about my concessionary bus pass? The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Your new pass will be not sent until a week before your old. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. This might be a letter confirming your eligibility and asking if you wish to renew. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. for staff to amend your details and arrange for a renewal pass. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. I have applied for my new bus pass, what should I do with my current pass? Freedom Pass expiring: How and when to renew London travel permits. What is the cause of the card not working? For those people needing to apply for their renewal this too can now be done byApplying online. The cards offer older and disabled people free travel in the capital An older persons bus pass has exactly the same benefits as a disabled persons pass. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. 3 Post office. What time can I use my bus pass outside of Gloucestershire? You should have receive your renewal form by mid-February. Residents are. all that. If you cannot apply online for any reason please contact us. It is not valid in Wales* or Scotland. This can be your email address or set to something memorable for you. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. For further information see www.gloucestershire.gov.uk/fairprocessing. Analytical cookies are used to understand how visitors interact with the website. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Your browser does not allow scripting so some of the features of this page may not work. Your new pass will be valid for 2years. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. What are the 3 most important parts of a motherboard? Login to renew or manage your Bus Pass and to keep your details up to date. This should include: -. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. five years Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Higgins, Telford & Wrekin Councils Customer Services Manager, said. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. If you have not received this letter, call us straightaway on 01452 426265. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We only need this if you want us to contact you and we won't keep it once we've replied. Renewing an older persons bus pass. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. If you email us please confirm your date of birth and current address in the email so we can fully check our records. There is no need to contact us until we get in touch with . You won't need to renew your bus pass when it expires. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. 5 Other ways to apply. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance.

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